I. Valid from the date of delivery or pick-up; proof of purchase is required.

II. Warranty Coverage:

• Sofa frames are covered by a two (2) year non-transferable warranty.
• Bed frames are covered by a one (1) year non-transferable warranty.
• This warranty applies to manufacturing defects only.

III. Exclusions:
This warranty does not cover the following:

• Normal wear and tear: Examples include but are not limited to cuts, scratches, damage caused by impact or accidents, discoloration, shrinkage, fabric pilling, misshapen filling materials, and stains.
• Improper assembly or installation: Damages resulting from incorrect assembly or installation by the customer or third parties.
• Alterations: Products that have been altered in any way that departs from their original design.
• Cleaning damage: Damages caused by cleaning products or improper cleaning methods.
• Improper use: Using products in ways other than their intended purpose, such as standing on a chair, jumping on a bed, or using non-commercially graded products for commercial purposes.
• Consequential or incidental damage: Losses such as scratches to floors or loss of personal effects.
• Environmental misuse: Using indoor goods outdoors or in environments for which they were not designed.

IV. Goods requiring assembly:

• Special care must be taken when handling goods requiring assembly. Inspect all parts, including hardware, before assembly. Valid part and/or hardware claims must be made prior to assembly.
• Damages resulting from assembly errors or mishandling of parts, such as scratches, are not covered by this warranty.

V. Resolution of Warranty Claims:
Warranty claims will be resolved at the sole discretion of Cozy Furniture & Lifestyle. Remedies may include but are not limited to:

• Replacement parts at no charge.
• Repairs at no charge.
• Partial or full refunds.
• Exchanges or returns.

Cozy Furniture & Lifestyle reserves the right to modify or change the terms and conditions of this warranty at any time without prior notice. Logs of all previous versions of this warranty are maintained, and the version in effect at the time of purchase will be applied to your order.